Frequently Asked Questions

The center will be located at 1550 West Digital Drive, Lehi, UT 84043

The center is expected to open July of 2020.

The center will be open Monday through Friday from 7:30 a.m. to 5:30 p.m.  It will remain open year-round; closing only on the days Podium is closed.

Benefits-eligible Podium employees. At this time enrollment is not open to contractors or the community.

The capacity per age group and teacher-to-child ratios are summarized below:

The ratios at the center are designed to support one-on-one interactions between the teachers and children, an in-depth understanding by the teachers of the individual needs of each child, and the formulation of consistent care-giving routines based on the teachers’ knowledge of the individual children. These teacher-to-child ratios also support enhanced development, particularly language development.

The center has capacity for 50 children and will serve children ages 6 weeks through 5 years.

No part-time care is provided at this time.

Your last day of employment will be the last day your child can use the center.

Families will be required to provide notice of intent to withdraw 30 days in advance of their child(ren)’s last day of attendance.

Bright Horizons was founded more than 30 years ago and partners with more than 1000 employers across the U.S., as well as in Europe, Canada and India. Their client list includes half of those named to FORTUNE magazine’s “100 Best Companies” and more than three-fourths of the companies on Working Mother magazine’s “100 Best” list. Bright Horizons operates centers in communities, as well as onsite at major employers.

Bright Horizons works to recruit and hire the highest quality teachers. Bright Horizons’ staff is nurturers as well as educators who encourage learning through exploration and partnership with parents. They’re trained to deliver the highest standard of care. All candidates undergo a thorough screening, including a Bright Horizons enhanced background check and state-required background checks. All teachers must meet state educational licensing and additional center requirements.

Bright Horizons offers many resources to support families’ efforts to nurture children’s development, be actively involved in their education, and balance work/life demands. Bright Horizons Resources can be found at www.brighthorizons.com/familyresources.

Bright Horizons’ successful core curriculum The World at Their Fingertips will be used at the center. To learn more about the Bright Horizons curriculum please visit www.brighthorizons.com/curriculumguide

Bright Horizons launched the enrollment process in December 2019. If you are interested in enrolling your child, you will need to complete an enrollment interest form and submit a $150.00 registration fee per child by February 3, 2020. More information about the enrollment process will be available at the Family Information Session meetings which will be scheduled in January 2020.

Enrollment will be offered to families in the order that their enrollment registration form is received on a first-come, first-served basis.

The length of time will vary depending on the size of the waitlist and the ages of the children. We will send periodic communications to keep you informed of your status on the waitlist. We will do everything we can to ensure you are offered a space as soon as it becomes available.
How long can my family stay on the waitlist?

Your family’s status on the waitlist will remain intact until space becomes available and is offered to your family. Families may decline an offer and maintain their current position on the waitlist once. After the second decline their name is moved to the bottom of the waitlist.

Morning snack, lunch and an afternoon snack will be provided per day, and are included in the tuition.

In addition to the tuition, you will be required to pay the following:

• Registration Fee: A non-refundable registration fee of $150 per child will be due at the time of registration.
• Enrollment Deposit: For enrollments prior to the center opening, an enrollment deposit equal to one month’s tuition will be due when the enrollment offer is accepted. For enrollments after the center opens, an enrollment deposit equal to the first month’s tuition will be required within five business days of accepting the enrollment offer.

No sibling discount is offered at this time.

Bright Horizons will hold space for no longer than 30 days. After the 30 day period, you must enroll your child, or the space will be offered to another family on the wait pool.

No, the center will not offer vacation credits.

The center’s open-door policy welcomes and encourages you to visit the center at any time.

As guardians of your children, there is nothing more important to us than their safety and protection while they are in our care. Bright Horizons has a series of security protocols and procedures to help guard against any threat to the safety of children and staff, and we perform safety drills on a regular basis. We do everything we can to make our centers safe and secure and to ensure that our teachers and staff are well-trained to protect children in the case of emergency.

• The center entrance will be locked and require key-pad access at all times. Families are not allowed to share key codes, even with people who are pre-authorized to pick up their children.
• Center policies prohibit families and staff from holding the door open for others they do not know.
• Parents/guardians are responsible for physically checking their child into and out of the center each day. This ensures that each child is safe and supervised at all times, and encourages daily communication between families and staff. A parent/guardian must accompany each child into the classroom and confirm that the child is under adult supervision before leaving the premises.
• We require notice in writing before releasing a child to someone other than those authorized at enrollment.

• The center will conduct monthly evacuation drills, regular lockdown drills, and “shelter in place” exercises.
• Emergency supplies are purchased and stored in an area accessible to staff with the ability to relocate if needed.

  All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

• All Bright Horizons teachers are trained and well-prepared in the event of an emergency. In addition to safety drills, we regularly review our safety policies and procedures.

In conjunction with center communications that are sent by email or through My Bright Day, Bright Horizons activates its “Ready to Respond” in the event of an emergency. Parents can call the Ready to Respond line (1-800-420-1970) to find out the status of a center lockdown or evacuation, if unable to reach the center directly.

Teachers for each age group are responsible for daily safety inspections of their assigned areas and equipment. Defective equipment is removed or repaired to prevent injury. Small toy pieces or other objects that could pose a choking hazard to infants and toddlers are not allowed in areas designated for children under age three.

• For the same reason, children’s personal items such as barrettes, hair ties, earrings, necklaces, and beaded jewelry are strongly discouraged in these areas.
• Due to the risk of choking, the following clothing and accessories are prohibited:
• Outerwear with neck strings, including scarves
• Pants with drawstrings on the waist or bottom that extend more than three inches when tied
• Bibs, pacifiers and teethers with ties or strings of any kind
• Teething beads, including Amber beads
• When visiting your child’s classroom, please ensure that purses, briefcases, or backpacks are not left within the reach of children

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?
Read more information about this relationship.

Firearms, explosive devices, and other weapons are not permitted on Bright Horizons premises, regardless of any valid permit to carry such weapons.

For job listings and to complete the application process, please visit https://www.brighthorizons.com/careers